Policies

Cancellation Policy

We provide a 100% refund for cancellations made 10 or more working days before the start of a class. We charge full price for cancellations made less than 10 days before the start of a class. It is OK to send a substitute. We reserve the right to cancel a class if there are not enough enrollments.

Privacy Policy

At MPACT®, we dedicate ourselves to providing high quality courses for maintenance personnel. In carrying this out, we respect and protect the privacy of those who use our Web site and our services. Federal law regulates information transfer relating to financial and other transactions and provides for the protection of your right to privacy. You may also have additional privacy rights under state law. The following describes how we handle your personally identifiable information that we obtain through your use of this Web site.

When you use our Web site, we may collect the following types of information about you:

• General contact information, such as your name, address, phone, and email address, to fulfill your requested service and to contact you in the future.
• Financial information, such as credit card number and expiration date, as needed to process credit card payments.

When We May Share the Information You Provide

MPACT does not share your personally identifiable information with third parties for their promotional use. We may share information we collect for legal reasons, in the case that we are required to disclose certain information to comply with the law, an investigation, or a legal process, such as a court order, subpoena, search warrant, or law enforcement request.

Our Security Safeguards

We use industry-standard physical, electronic, and procedural security safeguards to protect the personally identifiable information that you have provided to us from loss, misuse, or unauthorized alteration. Whenever we prompt you to transmit sensitive information, such as a credit card number, to us through our Web site, we support encryption of your data as it is transmitted.

Former Customers

We treat information concerning our former customers the same way we treat information about our current customers.

How You May Contact Us

For additional information or questions about the policies of MPACT Learning Center, LLC, please contact us via this Web site or in writing at MPACT Learning Center, LLC, Pinehurst Building, Suite 301, 2 Centerview Drive, Greensboro, NC 27407.